PAYBOOKS YEAR-END OFFER : TERMS & CONDITIONS
Effective Date: 12 December 2025
Offer Valid Until: 28 February 2026
These Terms and Conditions (“Terms”) govern the use of Paybooks products and services, including payroll software, HR modules, integrations, and Payroll Managed Services. By subscribing to or renewing any Paybooks service, including participation in the Year-End Offer 2025–26 (“Offer”), the customer (“You”, “Client”, “Customer”) agrees to be bound by these Terms.
These Terms operate alongside Paybooks’ Privacy Policy, Data Protection Addendum, and general Service Terms published on paybooks.in
1. Applicability
1.1 These Terms apply to all purchases, renewals, upgrades, and payments made for Paybooks SaaS and Payroll Managed services.
1.2 The Year-End Offer is applicable only to transactions completed between 10 December 2025 and 28 February 2026.
1.3 All services are provided strictly under the latest pricing plans (2025) and managed services fee structures published by Paybooks on its website (www.paybooks.in).
2. Eligibility and Scope
2.1 To receive Offer benefits, Customers must subscribe under Paybooks’ current pricing structure. Existing customers on legacy or custom pricing are required to migrate to the updated plans.
2.2 Offer benefits are available only for fully paid advance subscriptions, as detailed in these Terms.
2.3 The Offer applies separately to SaaS plans and Payroll Managed services; however, the Customer can not combine multiple promotional schemes or pricing benefits.
3. General Service Terms
3.1 Paybooks provides cloud-based payroll and compliance software, including modules for payroll processing, attendance, leave, compliance, direct salary payments, and employee self-service.
3.2 Payroll Managed services include preparation of monthly payroll, statutory calculations, and submissions on customer approval.
3.3 Paybooks may modify or update feature sets, infrastructure, or service modules without prior notice, provided core obligations remain fulfilled.
5. Customer Responsibilities
5.1 The Customer must provide accurate business, employee, attendance, and statutory data necessary for payroll or compliance actions.
5.2 Paybooks is not responsible for errors arising from inaccurate, incomplete, or delayed data submissions.
5.3 Access to Paybooks software must be restricted to authorised personnel. Customers are responsible for safeguarding account credentials and user permissions.
5.4 Timely reviews and approvals for payroll and compliance tasks remain the Customer’s responsibility.
6. Billing and Payments
6.1 All Offer-related benefits require complete advance payment. Split, staggered, or partial payments void eligibility.
6.2 All applicable taxes, including GST, will be charged in accordance with law.
6.3 Payments made under the Offer are non-refundable, except where statutory provisions require otherwise.
6.4 Upon consumption of usage credits or completion of the discounted tenure, renewals will be charged at pricing applicable at that time.
7. Upgrades, Downgrades, and Plan Changes
7.1 Upgrades to higher-tier SaaS or Managed Services plans will be charged based on the prevailing pricing at the time of the upgrade.
7.2 Complimentary credits under the Offer do not apply to upgrade-related incremental charges.
7.3 Downgrades do not result in refunds, credit adjustments, or extended validity of Offer benefits.
7.4 Any adjustments requested by the Customer will be implemented prospectively, without re-evaluating or recalculating past offer advantages.
8. Data Protection and Confidentiality
8.1 Paybooks processes all personal and organisational data in accordance with its Privacy Policy and applicable laws.
8.2 Customer data remains confidential and is accessible only to authorised Paybooks personnel involved in service delivery.
8.3 Paybooks employs encryption, secure access protocols, and periodic audits to maintain platform security.
8.4 Customers must ensure internal compliance with security practices, including managing user roles and avoiding shared credentials.
9. Service Dependencies
9.1 Paybooks relies on government systems, bank APIs, and third-party services for statutory submissions and direct salary payments.
9.2 Delays or failures caused by external portals, payment networks, or system downtimes do not extend Offer benefits and are outside Paybooks’ control.
9.3 Customers agree to approve statutory filings promptly to avoid delays.
4. Year-End Offer Benefits
4.1 SaaS Subscription Benefits
Customers subscribing to Paybooks SaaS plans during the Offer Period are eligible for complimentary usage credits based on advance payment:
24-month advance payment includes 6 months of complimentary usage credits (25% extra credit of the new total subscription value)
12-month advance payment includes 2 months of complimentary usage credits (16.67% extra credit of the new total subscription value)
Credits function as usage value, not monetary discounts. They can be consumed anytime and do not carry an expiry date. If usage exceeds the credited value before the end of a tenure, the subscription will end once credit is exhausted.
4.2 Payroll Managed Services Benefits
Customers subscribing to or renewing Payroll Managed services during the Offer Period receive:
30% fee reduction on 12 months advance payment.
20% fee reduction on 6 months advance payment.
Discounts apply exclusively to Paybooks’ service fees and exclude government/statutory payments/taxes.
4.3 Restrictions on Offer Benefits
Offer benefits cannot be exchanged, refunded, transferred, or combined with other concessions/offers/discounts.
Migration to a lower plan or early termination of services does not entitle the Customer to reimbursement or extension of benefits.
Offer benefits will be calculated only on the additional amount actually paid by the Customer after adjusting any existing wallet balance, and not on the total subscription value. Any wallet balance available at the time of purchase will be deducted first, and the applicable Offer percentage will apply only on the remaining payable amount.
Example – if a 12-month subscription is INR 1,50,000 and the customer already has INR 50,000 in wallet balance, the net amount actually paid is INR 1,00,000 and the Offer benefit will apply at 16.67% of INR 1,00,000 (not on INR 1,50,000). Similarly, if a 24-month subscription costs INR 2,00,000 and INR 50,000 is adjusted through wallet balance, the net amount actually paid becomes INR 1,50,000 and the Offer benefit will apply at 25% of INR 1,50,000, not on the full subscription value.
Once availed, Offer benefits cannot be altered or reissued.
10. Intellectual Property
All software, documentation, interfaces, and content provided by Paybooks remain Paybooks’ exclusive property. Customers receive a limited, non-exclusive, non-transferable licence to use the services during their subscription. Reverse engineering, redistribution, or unauthorised duplication is strictly prohibited.
11. Limitation of Liability
11.1 The Customer acknowledges and agrees that no claim of any kind shall be made against Paybooks in relation to the services or the Offer, and Paybooks shall have no financial or legal liability whatsoever in this regard.
11.2 The Customer is solely and fully responsible for the accuracy, correctness, and timeliness of all data, payroll inputs, statutory details, and approvals submitted through the Paybooks platform. Any effects resulting from incomplete, incorrect, delayed, or non-compliant information remain entirely the responsibility of the Customer.
12. Termination
12.1 Paybooks may terminate services without refund if the customer:
Misuses the Offer or creates fraudulent accounts.
Violates statutory obligations or these Terms.
Abuses or misbehaves with Paybooks employees.
Fails to make payments as per agreed conditions.
12.2 Termination by the Customer during the Offer tenure does not entitle any refund or credit.
13. Changes to the Offer and Terms
13.1 Paybooks may modify or withdraw the Offer at any time without prior notice.
13.2 Any modification or withdrawal of the Offer will be effective from the time it is made and will apply only to future transactions. Purchases already completed will continue under the terms that were applicable at the time of such purchase.
13.3 Continued use of Paybooks services constitutes acceptance of these Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes arising from or relating to Paybooks’ services or this Offer shall fall under the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
